Client Support

Client Support enables you secure, real-time access to the information you need, including:

• Incidents: View and search on all your own incidents or submit a new one
• Knowledge Base: Search our databse of helpful information and save yourself call
  to tech support. You will be able to view the confirmed Bugs, Fixed Bugs, Tech Alerts
  and Best Practices
• Downloads & Documentation: Access the latest fixes, documentation and more.
• Online Support Hub: In order to streamline the process by which support calls are
  logged we provide an online service to our customers that allows you to log calls
  directly into LIQUENT's CRM system and search your existing calls for status on recent
  issues. Customers have the ability to log all new calls, search existing open calls to
  obtain details of their current status, and to search through the history of all calls that
  they have logged